Fiverr
2025
Fiverr Checkout
A team workspace for Fiverr agencies, with individual logins, a shared client view and centralized communication.
Overview
Every new product stretched the checkout further
As Fiverr expanded its offering, each new product type pushed a checkout that wasn’t built for variety, on desktop and most of all on mobile web. I owned the project from an undefined starting point, working across Product, Data, UX Research, Engineering and Legal.
The Impact
One checkout structure for all product types
Faster development for new products
Fully aligned with Fiverr’s design system
Problem
Heavy to scan, hard to trust
The order total sat below long package details, steps and forms competed for attention, and trust cues were missing at the moment of payment. Mobile web conversion suffered most.
Old Design
Designs
Clear for users, flexible for the business
Price and action first
The order total and Place order button lead the summary, visible without scrolling on any screen.
A modular order component
Order details became a swappable module, so new product types plug into the same checkout instead of needing a new one.
Trust at the point of payment
Secure-payment cues sit next to the CTA, followed by a trust row covering refunds, security and support.
Lessons
Flexibility is a design decision
The most valuable part of this checkout isn’t visible to users. It’s a structure that lets the team ship new products without redesigning the page.
